Privacy Policy

Effective Date:

At D’vena Home Care, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our cleaning services or visit our website.

Information We Collect
We may collect personal information such as your name, phone number, email address, home or business address, and payment details when you book a service. We may also collect non-personal data such as browser type, device information, and website usage patterns to improve our online experience.

How We Use Your Information
The information we collect is used to provide and manage our cleaning services, confirm bookings, process payments, communicate with you regarding appointments, promotions, and updates, and improve our operations and customer support.

Sharing of Information
D’vena Home Care does not sell, rent, or trade your personal information to third parties. We may share information only with trusted service providers who help us operate our business, such as payment processors, and only as necessary. We may also disclose information if required by law.

Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we work diligently to safeguard your data.

Your Rights
You have the right to request access to the information we hold about you, correct inaccuracies, or request deletion where legally permissible. You may also opt out of receiving promotional messages at any time.

Cookies and Tracking
Our website may use cookies or similar technologies to improve your browsing experience, track usage, and analyze website performance. You can adjust your browser settings to decline cookies if you prefer.

Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services will signify acceptance of the revised policy.